Study launch: Process optimisation of IP Offices – Brazil

Benchmarking and Diagnostic exercise and Action Plan – BRAZIL

Objective: to benchmark the practices for quality management and produce an action plan that is in line with the Strategic Plan of the Brazilian IP Institute (INPI). Both are aimed at strengthening INPI’s efficiency by promoting cooperation and an exchange of best practices with EU IP Offices. These exchanges will focus on various indicators, data-driven decision-making and user communication.